At the Five Star Cat Hotel we never forget your cat is a treasured member of your family. Everything is done to ensure our guests are comfortable, relaxed and have everything they need.

All our guest rooms are heated and each cat has access to its own individual secure and sheltered outside run. Cats from the same home are welcome to share. All the rooms are large enough for three.

The Five Star Cat Hotel is situated close to Gatwick airport, at:

208 Smallfield Road, Horley, Surrey RH6 9LS.
Telephone: 01342 842400

Click here to view map

Proprietor: Cindy Sharville (Please make cheques payable to C Sharville)

Below is information about our hotel. Please call us if you have any queries or need any additional information.

Charges: (From 1st July 2008)

For evening meal, bed and breakfast:

One cat: £7.00 per day

Two cats: sharing one room: £12.50 per day

Three cats: sharing one room: £16.50 per day

Please note, we charge for the day your cat arrives and the day it leaves.

Full payment is required on arrival. - Minimum charge £30.00

For peak holiday times early booking is advised to avoid disappointment.

Injections: We are prepared to carry out injections but need to discuss the exact requirements first. We make a charge of £1 per injection.

We are willing to administer other medications. These will be charged at 0.50 pence per day. Please supply medications with clear instructions.

Charges for Christmas day, Boxing day, New Year and Easter Sunday:

One cat: £14.00 per day

Two cats: sharing one room: £25.00 per day

Three cats: sharing one room: £33.00 per day

For the Christmas day, Boxing day and New Year we ask a deposit of £40 per room. Confirmation receipts will be sent in the post.

Bookings:

We do not take bookings over the Internet. Each cat is an individual so we need to speak to you personally to check on requirements.

For peak holiday times early booking is advised to avoid disappointment.

Telephone: 01342 842400

Opening times:

All guests to be booked in or out only at the following times :

Monday-Friday: 09.00 am to 1.00 pm

Saturday-Sunday: 09.00 am to 12.00 noon

Bank Holidays: 10.00 am to 12.00 noon

If these opening times are inconvenient appointment times can be arranged.

Information and house rules:

To ensure that all our guests enjoy their stay, and to ensure the owners have peace of mind, the following house rules will apply :

1. A wide variety of tinned cat food will be fed to all guests. Special diets can be catered for if supplied by the guests owner. These will be kept in refrigerated conditions.

2. If bringing special diets of fresh food, i.e. fish or meat, these must be prepared and cooked and divided into meal size portions and frozen.

3. All vaccination certificates must be produced before admittance.

4. If your cat is on medication we must have notification from your vet that the cat's condition is not contagious. Please write out clearly all instructions for administering medication.

5. All guests are covered by veterinary insurance. However this does not cover pre-exisiting ailments.

6. In the unlikely event that a guest becomes unwell we will immediately arrange for a vet's inspection. If treatment is required this will be fully explained and the charges will be passed on to the owner at cost.

7. Although we have bedding it will help your pet to settle in if you provide a CLEAN small bed, blanket or towel plus any favourite toys.

8. Bookings can only be made by telephone: 01342 842400. Each cat is an individual so we need to speak to you personally to check on requirements.

9. We get fully booked during holiday times. Please book early to avoid disappointment. For the Christmas holidays we ask a deposit of £30. Confirmation receipts will be sent in the post.

10. The Five Star Cat Hotel is registered and inspected regularly by the Reigate and Banstead Council Health Department.

11. A full security system is installed for your peace of mind.

12. Injections: We are prepared to carry out injections but need to discuss the exact requirements first. We make a charge of £1 per injection.

We are willing to administer other medications. These will be charged at 0.50 pence per day. Please supply medications with clear instructions.

Advice and things to remember:

Cats often seem to know what is going on. When they see the suitcases some cats will run and hide. We recommend that you either bring your cat in a day earlier or put the cat in its travel basket before you get the suitcases out.

Don‚t feed prior to coming in. Your cat might not travel well.

For cats who do not travel well, or who are very nervous, we recommend the use of Feliway spray, obtainable from any vet. This will reduce stress from traveling.

It will help your pet to settle in if you provide a CLEAN small bed, blanket or towel plus any favourite toys.

Bring an up-to-date vaccination certificate.

Full payment is required on arrival.

If you have any suggestions or comments on our service please do not hesitate to put them in writing to us.

Proprietor: Cindy Sharville
Telephone: 01342 842400

All our guest rooms are heated and each cat has access to its own individual secure and sheltered outside run. Cats from the same home are welcome to share. All the rooms are large enough for three.

The Five Star Cat Hotel is a member of the Horley & District Chamber of Commerce. We support local businesses wherever we can. To see more local businesses and services in the Horley area click here: HorleyLocal.co.uk